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Understanding Cisco Business Value Analysis Fundamentals
Exam Number/Code : 810-420
Exam Name : Understanding Cisco Business Value Analysis Fundamentals
Questions and Answers : 30 Q&As
Update Time: 2014-06-05

QUESTION NO: 1
When establishing a current view of your customer, which two are internal sources of information?
(Choose two.)
A. Existing relationships
B. Proposals submitted to the customer last year
C. Customer's website
D. Partner ecosystem ***Es
Answer: A,B


QUESTION NO: 2
Which would be considered an internal ***E?
A. System Engineer assigned to the account
B. Cisco Services industry consultant
C. Cisco Channel Partner Program Manager
D. Sales compensation analyst for the region
Answer: A


QUESTION NO: 3
When reviewing public financial information published by the company, what data will you find?
A. Year-to-year changes in revenue by Geography
B. Number of customer service reps
C. Company analysis on acquisition alternatives
D. List of their customers
Answer: A


QUESTION NO: 4
Which would be considered a 3rd party source of information about a company?
A. Research note on the company, published by an industry analyst
B. CFO presentation to industry group
C. Previous Cisco Account Manager
D. Company brochure with product specs
Answer: A


QUESTION NO: 5
Why is it important to identify customer expectations of a solution provider?
A. This insight is useful for planning a sales approach
B. To identify which decision makers have the largest budget
C. This helps to identify how a Cisco solution meets the company's IT standards
D. This information usually describes the IT and C-suite relationship
Answer: A


QUESTION NO: 6
Which question would be appropriate to ask a Partner ***E, when doing a project for a private
company?
A. How would you describe the customer's culture?
B. What is the customer's market share?
C. What features will the company release in the main product next version?
D. What is the company's net income for last year?
Answer: A